1. Pay only one affordable monthly instalment and have sufficient funds to cover your living expenses. Have peace of mind and rest assured that your debts are covered.
2. Your credit providers will communicate with your Debt Counsellor. You do not have to take those harassing calls from credit providers. Simply inform your debt counsellor about any calls you receive and your debt counsellor will liaise with the credit provider to resolve any queries.
3. On receipt of a signed application, the Debt Counsellor informs all creditors and credit bureaus of your application. You do not need to send any documents to the credit providers directly. We will take care of that.4. The process starts with a signed application by the consumer, giving consent to a Debt Counsellor, to act on their behalf. This means that we will not act without signed documentation from you so you will be made fully aware of the terms and conditions in writing before we proceed.
5. Your application will be assessed by a qualified Debt Counsellor based on the information given by to us by you. We will verify the balances and account details with your credit providers and perform an assessment in terms of the National Credit Act 34 of 2005. Everything will be in terms of the Act and you can rest assured you are legally protected.
6. Your debt review file must be referred to a Magistrates court within 60 business days of your application for debt review. Once a court order is granted, your accounts will be restructured. We will do our best to reduce your interest rates as well. This will allow you to pay more towards your outstanding debt instead of interest.
7. Even though you will be listed on the credit bureau as under debt review for the duration of your plan, once all your accounts are paid up, we will issue you with a clearance certificate. You will then have a clear credit record, a clean slate and a fresh start